Effective Date: 02/27/2025
Last Updated: 02/27/2025
At AYC Realty, we respect your privacy and are committed to protecting the personal information you share with us when using our services powered by RingCentral. This Privacy Statement explains how we collect, use, and safeguard your information when you interact with our communication systems.
1. Information We Collect
When you use our RingCentral-powered communication services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and company details when you create an account or contact us.
- Communication Data: Call logs, voicemails, chat messages, and video conferencing details.
- Device & Technical Data: IP address, browser type, operating system, and device information.
- Usage Data: Interaction with our services, such as call durations, message timestamps, and feature usage.
2. How We Use Your Information
We use the collected data to:
- Provide and maintain our communication services.
- Improve service performance and user experience.
- Ensure security, prevent fraud, and comply with legal obligations.
- Send updates, support notifications, and service-related communications.
3. SMS Communication & Consent
- By opting in to receive SMS messages from AYC Realty, LLC, you consent to receive messages regarding [Message Type] at the phone number you provide.
- Message Frequency: Message frequency may vary, but you will receive no more than [X] messages per week.
- Standard Messaging Disclosures: Standard message and data rates may apply.
- Opt-Out Method: You can opt out of receiving SMS messages at any time by replying STOP to any SMS message. For help, reply HELP or contact us directly.
- Data Protection: SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes.
4. Data Sharing & Third-Party Access
We do not sell or rent your personal information. However, we may share data with:
- RingCentral: As our communication platform provider, RingCentral may process certain data to deliver their services.
- Service Providers: Third-party vendors assisting with analytics, security, or customer support.
- Legal Authorities: When required by law or in response to legal processes.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and secure storage. While we strive to safeguard your information, no transmission over the internet is completely secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Restrict or object to data processing.
- Withdraw consent for certain uses of your data.
- Request a copy of your information.
To exercise these rights, please contact us at 📞 Phone: (888)848-8884.
7. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this statement, comply with legal obligations, and resolve disputes.
8. Changes to This Privacy Statement
We may update this Privacy Statement periodically. Any changes will be posted on our website with the updated “Effective Date.”
9. Contact Information
If you have any questions or concerns about this Privacy Statement, please contact us at:
📞 Phone: (689)698-4726